In August I hired John Ward (St. Louis Resurfacing Specialist) to resurface my tub and shower which both were in terrible condition. I was aware each time I communicated with John (via phone or email) that I received a reply very quickly.
John explained fully what would be done and the cost. Shortly thereafter he sent a copy describing the work which would be done, job cost, and time requirement. I must say that both the work time and cost were better than I anticipated.
Unintentionally and regretfully I CAUSED John a problem but he responded with kindness and understanding.
John was on schedule, cleaned up after himself, accomplished the jobs very professionally, and strived for me (his customer) to be completely satisfied. Quite honestly I could not have asked for anything better. The end result is that my tub and shower look like new!
My total experience in using John Ward of StLRS is that I was impressed with him and his work and would not hesitate to recommend him.